General Troubleshooting

My game got stuck on loading after the update?

What is the difference between Player Level and Primal Level?

My player level is capped. How do I increase my max level?

What are Player Level Rewards?

How do I level up my Primals?

Where do I get new Primals?

My Primal is at max level. How do I increase my level cap?

How do I do a heavy attack?

How do I do my ultimate attack?

How do I combine my essence attacks to do more damage?

How do I find my player ID?

How do I turn mature content on or off?

How do I delete my account?

What are crystals for?

What are coins for?

How can I acquire currency for the Enchanted Gallery store?

I noticed some things in the world are glowing. What does that mean?

Sometimes I see arrows pointing at enemies. What do they mean?

I don’t know where to go — what should I do?

Google Play - How do I find my purchase receipt?

Apple - How do I find my purchase receipt?

I didn’t receive my purchase. What should I do?

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