Below  is a list of issues currently being investigated by our developers. This list will be updated regularly, and issues will be added and removed as discovered and resolved. Please note that these are not all the issues are devs are working on fixing.

If you encounter an issue or bug that is not listed here, please submit a support ticket and notify our team.  We apologize in advance for any poor experiences you have , our testers and devs are hard at work to resolve the issues.

1.  Ascend Primals objectives only counting unique Primal ascensions
Status: Fixed in next update 
We're aware that any objectives that require Ascending Primals will only count the first time you Ascend that Pimal duringthe objective. We are working on investigating the cause to release a fix in a future update.

2. Clear the Bandit Camp Quest 
Status: Fixed in next update 
Players are unable to complete the Clear the Bandit Camps daily quest because no enemies spawn at the Quarry Bandit Camp. The quest objective shows 0/5 bandits defeated but the camp is empty.

3. Interacting with any Rift freezes the app
Status: Under Investigation
Interaction with any rift might cause the app to freeze

4. Stuck in the Story Quest "Lower Mines"
Status: Under Investigation
Players may experience crashes or become stuck in an infinite loading screen when attempting to access the Lower Mines

5. Unable to Fast Travel
Status: Under Investigation
After defeating an enemy, some players may still receive the messages "Cannot Fast Travel during combat" or "Cannot enter during combat" even though combat has already ended. This can prevent access to dungeons or Fast Travel temporarily.